The Irwin Mitchell Podcast

The Changing Consumer – How COVID-19 Has Impacted Shopping Habits

March 29, 2021
The consumer sector is vital to the health of the UK economy. But it’s been severely impacted by COVID-19.

We’ve seen huge shifts in consumer behaviour. 61% of us have changed stores, brands or the way we shop.

Some retailers have been able to adapt and thrive. They’ve embraced ecommerce and digital marketing, and shifted their offer to target a more ethically conscious audience.

Join our consumer sector experts Rob Coleridge and Alex Newman, along with Simon Preece, co-founder of and change agent & director of growth at Bigger & Better Things, as they discuss all of these points, and more.

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